CUSTOMER REVIEWS

I recently purchased a vehicle off Parker , easy , quick transaction. Would recommend to Family and Friend's , they had the truck cleaned , full of fuel and followed up with me after the purchase . Couldn’t be easier . Thank you

I have been a loyal customer for service at the Diehl of Robinson for many years, Tom Richardson has always treated me very well and keeps me coming back to service my vehicle at the Diehl of Robinson.

Terrible experience!!! Stay far far away from this dealer. Shorkey beat there price by 5000 dollars. They didn’t even give us all the rebates we qualified for. STAY AWAY from this dealership.

Went to get brakes replaced on my RAM 1500. Cost of $1,500.Had to go back immediately for broken emergency brakes. What a coincidence!!! Cost of $900. The next day truck started making noise going reverse. No emergency appointment available. No one seems to be checking the vehicle before exiting shop. Bad business or bad mechanics in my opinion. Avoid!

Really never leave reviews unless it’s absolutely necessary! Bought my Durango there and they messed up my registration with wrong plate number! Said they were going to fix it! Called several times with messages and no callback! Never buying vehicle here again!

Before buying this vehicle I had some disappointments in finding a Jepp. I worked with the sales manager Brandon at Diehl and he made sure I was able to find exactly what I wanted. He worked with me personally for days before I was able to come into the dealership to look at the Jeep I was interested in. My Salesman Parker Gazda was exceptional! Very knowledgeable and so easy to work with. Very accommodating I would recommend him over and over! Finance was just as great Mike was very informative, personal and easy to work with. This was a great experience. I will continue to shop with Diehl for many years to come!

Very friendly, helpful staff! Great experience

Excellent service and very professional people. I love bringing my truck here for my checkups.

Although I bought my car at a different Diehl, I'm so happy I discovered this one for service, after a horrible experience at the original dealership. Most recently, I've been working with James in the service department and he has been amazing and so helpful. It's so nice dealing with a service department where all of the people there are not only friendly, but are also so knowledgeable.

I didn’t purchase my 23 Compass from here but I get my service done at Diehl in Robinson and I must say it’s one of the easiest processes ever! James Hebert was my service advisor and he was constantly updating me on the progression of my vehicle. Highly recommend taking your CDJR vehicles to them

This dealership in Robinson is amazing. I’ve purchased a new vehicle here before and received fantastic customer service. I returned back to look at the New 2025 Dodge Durango RT white with black badging and black leather interior. My salesman (JJ) was very knowledgeable, courteous and helpful along with Cris Kirk (mgr) who made it possible for me to purchase the vehicle I truly wanted. I’m very pleased and happy with my new vehicle. I highly recommend this Dealership to anyone looking for a new or used vehicle.

Their service and sales department are wonderful. Tom Richardson goes above and beyond for any customer walking through the door. He is always happy to help!

JAMES HELPED ME OUT WITH ISSUES AND VERY POLITE AND CUSTOMER ORIANTED

Quick, thorough and really goes above and beyond to makes sure the customer experience is high!

I had a great experience with James H in the service department.

Outstanding deal and great experience purchasing a vehicle at Diehl CDJR in Robinson! Would highly recommend doing business with this location!

Professional, polite, friendly and knowledgeable. Definitely went the extra mile. Looking forward working with them for all my automobile needs.

Went there years ago and had a bad experience. I attempted again today - again I was treated like I was a bother and they didn’t want to sell me a car. Weak sales/customer service, didn’t introduce himself or ask my name. Quoted me over $750 for a lease on the slowest selling car in the US. I then went to three rivers Dodge and they worked a deal for the sale car at $420.

Parker was an amazing salesman! Made the first buying car experience so great! Mike in finance also made this experience amazing!

Parker was the best salesman and Mike was so easy to work with in finance!

The salesman was very nice, however it took a long time to be able to test drive any vehicle. I felt like my time was not important and disrespected. Communication was very poor. I did get to test drive one Jeep and was considering it but wanted to test another beforehand. While I was on the test drive, they sold the Jeep i was driving. I waited a while to test drive the second one and finally gave up because I waited so long for the keys. Guys are rlly nice here, but I felt like money, not customer satisfaction, was priority.

This was the best deal we ever made on a Jeep or any other vehicle Gave us a great price on our trade The sales and finance people were very nice and polite Took their time and answered all questions I tried met with the sales manager to ask a question and he went out of his way to get us what we wanted Never felt so relaxed when buying a car I cannot say enough about them and how the transaction went Sincerely Joe and Kim White

Quick and easy purchase over text messages. Vehicle is as described. Benjamin Sweeney was a good salesman and not pushy at all and even stayed passed his working hours to make the vehicle purchase work for my timeline.

Great service and were willing to work with us.

Excellent and timely

I've been purchasing Jeeps's from Diehl for over 20+ years. It's always been a good experience. I also have all my routine service on my vehicles performed at Diehl Robinson too. They are always nice to work with.

I came to Diehl in Robinson and Tom Richardson took care of me. He is the best.

I had my Jeep serviced at Diehl in Robinson today and Tom in service is the absolute best!!!

James from service was great! I had been taking my Jeep Wrangler to a different dealership for service for over a year trying to figure out what was wrong with it with no luck. I took it to James and after a thorough diagnosis they found and fixed the issue. Thanks James!

I had a misfire in cylinder 8 on my 2012 SRT Challenger n did everything..16 plugs coil pack injectors PCM n still had no pulse in 8..Called my bud Kevin n John n they took it in that day.Diagnosed it found the miss was Bad Wire.They were Awesome..Fixed it n it runs like brand New.. Very Pleased.🇮🇹🚗

Very friendly and helpful sales person (Frank T.)

Took my Chrysler 200 in for some electrical issues that I’ve been dealing with for a month after taking it to another service shop closer to home. James was very transparent and made everything super easy. My car is good as new now.

The service department at this dealership is by far the worst! I had my truck towed there because I couldn’t get it started, the service department calls me and said my truck was ready for pick up 8 hours later that all it needed was the battery charged, I asked if they would just replace it and the guy says it doesn’t need changed just keep an eye on it. Now I’m trying to get to work this morning and my battery is dead. The laziest people work here, I would recommend finding another place to get service because these guys here suck!

First time buying a car from a dealership. Definitely picked the right place. Everyone made it painless and easy. Top notch crew, they really listen and do what they can to help you understand all the ins and outs of car buying and financing. It was an absolute pleasure working with Diehl, I highly recommend them, especially if you're new to car purchasing. Thank you for taking all the scary bits out of the process.

Very professional dealership and Parker made my car buying process quick and simple. Highly recommend giving him a visit.

Deihl auto in Robinson township mechanic broke my oil filter canister after they changed my oil then tried to make me pay and repair it. They made up a story saying it was leaking prior to me bringing in my vehicle. Furthermore during inspection made up a bunch of false and fake charges saying things I needed . I took my keys and got in inspected for 200 bucks elsewhere instead of thousands of repairs from Deihl Auto. Beware don’t take car or truck there they will damage your vehicle or make up false charges. BEWARE

Bought a new Jeep Altitude L off of Parker. I was very faithful to my old dealership but had no choice but to look elsewhere due to their prices. Parker was very patient with me as I haggled and tried to make a decision on a new vehicle. He beat all other dealerships prices and was very responsive and honest. He didn't make me sit in the dealership for hours either. We negotiated the deal via text and phone. I definitely found my new dealership.

This was my first time buying from Diehl and had nothing but a excellent experience. Parker was great and his very professional and knowledgeable and has a great sense of humor.

We having been going to Diehl Robinson for over 5 years, and we have always had a great experience. Frank Teamor has provided us excellent service in sales, and we have enjoyed working with him as we purchase new cars for our family. We will continue to come back! Thank you, Frank, for serving us again, we love our Jeep Compass!

Parker did an awesome job helping me secure my first auto loan. From the time I walked in everybody was super helpful and fun.

Parker Gazda was very courteous and did a 6-month follow-up on my purchase. I'm very happy with the service and car.

I recently purchased a new Dodge Durango at Diehl of Robinson. Ben and his staff listened to my concerns and were very respectful of my time. After shopping around, I realized Ben gave me the best deal possible. Ben went out of his way to make sure I got the exact car I wanted. Best car buying experience ever!!!!!

Parker was the best!.he found me everything i wanted in my brand new jeep grand cherokee altitude!.He went above and beyond with his kindness and was honest and very helpful with locating the color i wanted at another dealership!.I will definately call him again when im ready for a new vehicle!.xoxo..💙💙

Great experience !!! Found the exact car we were looking for. JJ Morelli was extremely helpful in helping us meet our tight deadline to finish the deal before vacation

Walk in to Check on a jeep the sale guys just set there. I walked around went back outside, then came back in still no help. So.i just leave

Just purchased a 2018 ram 2500 from Parker. He was one of the best sales man I have ever met. He was extremely nice and knowledgeable. If he didn’t have the answers he made sure to ask so he could answer my question. The manager Brandon was also amazing. If anyone has any doubts about this dealership, don’t. They will do anything to make your time there pleasant. If anyone needs a salesman I highly recommend Parker.

Parker was a huge help! 100% Recommend working with him

All around a great experience! Working with Parker was a 10/10 experience. He was knowledgeable, kind & tentative. He kept me updated through the entire process and made it as smooth as possible. I will definitely go through him next time I’m in the market for another car and would recommend everyone else to do so as well!

Excellent service frank teamor was awsome

Parker, did a great job and Diehl made the process seamless! Great job!

Ben is the best

I had to call the service department 3 times to make an appt, and I was forced to leave a message for a call beck each time. Finally called sales. They got service to call me back. Their answering machine advises using their website to make apps, but that site only directs the customer to call the number. No apology or other concession was offered. They need to get their act together. 9/26/2024 Diehl did a good job in the Express Oil Change.

Knowledgeable sales, service, and parts departments. Everyone is eager to help, friendly, and courteous. Awesome vehicles as well

Terrible, Terrible experience. Almost 4 months and no title to new Jeep. Temp tags expired last month. No one calls you back from Diehl. Pretty sure no one cares at Diehl. My advice if looking to buy a Jeep, find another dealer!

GREAT EXPERIENCE!

Parker Ganda was our salesman. He was knowledgeable, patient, personable, and showed a great sense of humor. He was helpful when we realized we left an item at the dealership. He was accommodating to our wacky schedule. I would recommend him 10/10 times.

I always have a seamless experience when getting service done here on my vehicle. Logan and Kevin are great knowledgeable advisors. 100% would recommend to my family and friends!

Great vehicle, great sales experience. Frank, Parker, and Michael did a great job.

Three commercial purchases from Diehl RAM in the last 4 years. Frank Teamor is excellent to deal with. Highly recommended.